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Shipments and returns

Royal MailYour order shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail First Class or International Post. Large international packages will be sent via Parcelforce Worldwide.

Delivery times are estimated at:

  • UK 1-2 working days
  • Europe 3-5 working days
  • Rest of the World 5-7 working days

Shipping fees include handling and packing fees as well as postage costs and are a fixed price per order. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Returns

If you are unhappy with your purchase, please return the items in their original condition within 14 days of receipt for a refund of the amount paid (excluding P&P costs).

Please use the returns process accessible from the Order History of your account.

Electrostatic Sensitive Devices

Static Sensitive Devices

Wherever possible, items will be kept in their original packaging and wrapped in anti-static protective materials. Please ensure that you follow ESD precautions when opening and handling devices.